Are you enjoying some of the benefits of chip-based ticketing but still facing large overheads from a top-up system that leaves your customers standing in long lines?

If 85% of your customers have PCs at home and at work, why not let them top-up online – leaving stations clear for faster passenger through-put? InstantTickets makes it easy.

How do InstantTickets work?

We host the interactive website that your customers use. Our system is plugged in to your current ticketing system. Your customers then buy their tickets online, loading them to their card or USB stick using a contactless reader connected to their PC. For customers with NFC-enabled handsets, we support mobile internet sites and ticket download using our over-the-air platform.

InstantTickets supports account management for individuals and groups. Password-based login allows you to manage your own tickets, whether it’s on an individual level or a bulk purchase for family or corporate use.

The benefits of online top-ups

Slash overheads – as a large number of transactions occur online, you’ll need less staff at your stations.

Clear your physical spaces – speed up user journeys through your stations for a less congested environment.

Pay less commission – pay less to ticket resellers.

Automate account management – let your customers manage their own accounts, taking costly administration off your hands.

Increase customer choice – let customers collect tickets and top-ups at a kiosk or on their card or phone.

Promote your partnerships – use the top-up website to advertise travel destinations and other related offers.

Communicate more clearly – web-based top-up gives you a clear channel for communicating with your customers.

Call us to discuss how we can change the flow of people through your stations.